Business Administration

Order Management (BUS-006-SE)

Keep track of your business and what your customers are ordering.

Total Video Time: 40 mins

  • Offline Order Details Overview
  • Creating an Offline Order
  • Cart Takeover
  • Offline Subscription Order Overview
  • Create Mixed Cart Order and Split Payment
  • Order Shipments Tab Overview
  • Voiding, Crediting Payments and Cancelling an Order
  • Reassign Shipment
  • Returns Overview
  • Returns - Issue a Refund
  • Returns - Issue a Replacement
  • Returns - Adding a Resolution to a Return in Process
  • Survey
  • Course Survey: Order Management
Completion rules
  • All units must be completed